Category Archives: GRQ?
Two Teens Answer “What Are Healthy or Unhealthy Relationships?”
Posted by Jonathan Sherman in >> Marriage Transformation,>> Parent Training,Abuse and Violence,GRQ? | January 25, 2012
Today I did a survey of local teen girls (at lunch today with my daughty and her bestie, both 15-years-old—a super small survey!) asking them, “How do you know when a relationship is healthy or unhealthy?”
See their answers below and please answer the following questions:
Q: 1. What do you tell your kids about distinguishing between healthy and unhealthy, safe/unsafe, good/bad relationships?
—OR—
Q: 2. What do you wish you knew as a teen that you know now?
—OR—
Q: 3: Do you agree with the girls’ answers? What would you add or change?
Healthy |
Unhealthy |
|
| “If you can work together.” | “Beating up verbally, emotionally or physically.” | |
| “Not fighting a lot.” | “Fear telling others about being abused. Afraid to reach out for help.” | |
| “Go out on dates weekly like you and mom. Reminds each other that you are still in love, and that you make time for each other.” | “Fearful.” | |
| “Can tell each other anything.” | “Gossip. Bad-mouthing partner to others behind her/his back.” | |
| “Need to have a good relationship with yourself. You have to love yourself before you can love anyone else.” | “If you don’t love yourself you might take out your own flaws on your partner.” | |
| “Accept who you are. You are made to be you and not someone else.” | ||
| “Use ‘I messages.’ We learned about those in Teen Living. They are a more respectful way to talk about your problems with each other.” | “When you use ‘You messages’ your partner feels attacked and they get defensive. | |
Q: 1. What do you tell your kids about distinguishing between healthy and unhealthy, safe/unsafe, good/bad relationships?
—OR—
Q: 2. What do you wish you knew as a teen that you know now?
—OR—
Q: 3: Do you agree with the girls’ answers? What would you add or change?
“Be Our Guest” = Customer Service (i.e., Relationship) Excellence
Posted by Jonathan Sherman in GRQ?,The GREAT Relationship | December 10, 2011
Been bopping around Disneyland the past few days with the fam. Disneyland in my opinion is Customer Sevice Mecca. If you care about customer service like I do (as a relationship strategist I teach and coach on it in the corporate world as well as teaching the customer service mindset as a core relationship strategy in marriage and family work) then Disney not only practices what they preach, they eat, breathe, walk and talk it. They even have a musical number centered around the concept:
Watch “Be Our Guest” from the movie Beauty and the Beast.
“Be our guest, be our guest!
Put our service to the test.”
I was. And I did.
And once again I was wowed! And once again reminded about how to do relationships, any relationship, right.
Watch the vid. This is how they approach it. The amazing amount of people pressing in on these people is astounding. Yet they remain energetic, enthusiastic, talkative, engaging and persistently patient and pleasant. Even when dealing with moronic or obstinate customers they treat them with kindness and respect (i.e., the classic “When’s the 3:00 o’clock parade?” question).
Just as in the above clip, they like to not only give great customer service, they also like to show it off and have fun doing it. They like to make a big deal out of great customer service. And what do people do? They, like me, talk about it. And we want more. And we come back for more. Again, and again, and again. Sounds just like what most marriages need (especially with such crappy stats)…
Q: So how do you apply, or think could be applied, “Be Our Guest” customer service in marriage and family relationships?